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Kaizens - Examples of Staff-Driven Kaizen Improvements Patient Satisfaction

Idea Card Example: No Time for Patients to Fill Out History

From Tom Byrne, MD:

Here is an idea card for improving pt intake into practices. They have started sending out the forms for pts ahead of time and are tracking how many bring them in filled out, how many not filled out and how many never received them. It is still in progress. More to report after the first study cycle.

Front of the card:

 

Back of the card: