About the Authors
Our Online Class
You can get an introduction to Healthcare Kaizen concepts and methods through this online on-demand course. Learn through webinar and video presentations... engage with co-author Mark Graban and other students in online discussions.
Bring Mark and/or Joe to your organization as coaches and consultants. Whether you are looking to launch a new Kaizen methodology or you want to improve or rejuvenate your existing approach, the authors can bring their experience to you.
Praise for Healthcare Kaizen
Mark and Joe provide real-life examples of how those who do the work provide ideas for small changes that add up to BIG results.
Healthcare leaders need to read this book to understand that their management role must radically change to one of supporting daily kaizen if quality safety and cost are to improve in healthcare.
This book will help health care organizations around the world begin and advance their [continuous improvement] journey.