Mark Graban and Joseph Swartz are the co-authors of the books Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements and The Executive Guide to Healthcare Kaizen.
You can get an introduction to Healthcare Kaizen concepts and methods through this online on-demand course. Learn through webinar and video presentations... engage with co-author Mark Graban and other students in online discussions.
Bring Mark and/or Joe to your organization as coaches and consultants. Whether you are looking to launch a new Kaizen methodology or you want to improve or rejuvenate your existing approach, the authors can bring their experience to you.