About the Authors

Mark Graban and Joseph Swartz are the co-authors of the books Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvementsand Executive Guide to Healthcare Kaizen.

Mark Graban

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Joe Swartz

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Key Links

KaiNexus Improvement software
Lean Hospitals Mark Graban’s first book
Mark Graban's LeanBlog.org
MarkGraban.com

@MarkGraban

Mark Graban

@MarkGraban

This is not price transparency. “[It is] difficult for consumers to interpret and include obscure abbreviations, billing codes, and medical terminology, with descriptions like “ANCH/SCRW BN/BN TISS/BN 5” and “BCR-ABL1 QUANT.” ” therivardreport.com/san-anton…

9:38 am · March 18, 2019

Mark Graban

@MarkGraban

Great to see... the paperback version of my book "Measures of Success" is now available through Amazon pic.twitter.com/2PZR189ozh

8:34 am · March 18, 2019

Mark Graban

@MarkGraban

Statistics show you are FAR more likely to be killed by a preventable medical error in a hospital... yet society and regulators don't respond the same way as they do after 2 Boeing 737 MAX crashes...

8:15 am · March 18, 2019

Mark Graban

@MarkGraban

Still discounted to $18.51 (U.S. only) -- Amazon.com: Measures of Success: React Less, Lead Better, Improve More (9781733519410): Mark Graban, Donald J. Wheeler Ph.D.: Books amazon.com/Measures-Succe…

8:05 am · March 18, 2019

Mark Graban

@MarkGraban

“A Seattle Times investigation found that the U.S. regulator delegated much of the safety assessment to Boeing and that the company in turn delivered an analysis with crucial flaws.” apple.news/AcVq-pt-TQ9ynO…

7:16 am · March 18, 2019

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