About the Authors

Mark Graban and Joseph Swartz are the co-authors of the books Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvementsand Executive Guide to Healthcare Kaizen.

Mark Graban

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Joe Swartz

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Key Links

KaiNexus Improvement software
Lean Hospitals Mark Graban’s first book
Mark Graban's LeanBlog.org
MarkGraban.com

@MarkGraban

Mark Graban

@MarkGraban

I published this 4 years ago today... Line Charts vs. Column Charts for Metrics & Lean Daily Management – #Lean Blog leanblog.org/2017/01/line-c…

4:51 pm · January 25, 2021

Mark Graban

@MarkGraban

From the #Lean Blog archives: Operational Excellence Mixtape: December 20, 2019 leanblog.org/2019/12/operat…

4:46 pm · January 25, 2021

Mark Graban

@MarkGraban

I just booked the CEO of the Philadelphia 76ers / Philadelphia Flyers as a podcast guest on "My Favorite Mistake."This week, I get to interview the guy who was the "Phillie Phanatic" for about the first 20 years of that mascot's existence... fun times!myfavoritemistakepodcast.com

4:41 pm · January 25, 2021

Mark Graban

@MarkGraban

“Nearly 2,000 Moderna vaccine doses were wasted at the Jamaica Plain VA Medical Center after a freezer plug was knocked loose by a contractor who accidentally removed it while cleaning." And the alarm failed. 2nd story I've heard of alarm failure - test!bostonherald.com/2021/01/22/1…

3:40 pm · January 25, 2021

Mark Graban

@MarkGraban

Memory from 2 years ago today pic.twitter.com/51ARIjtio2

2:27 pm · January 25, 2021

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