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Hey @AmericanAir, when I'm chatting with a flight attendant while waiting to use the bathroom, I don't want her bringing up random Covid 19 virus conspiracy theories. She also didn't like wearing her mask. She doesn't understand what her job is.

11:38 pm · September 24, 2021

Mark Graban

@MarkGraban

This was a fun episode: Fred Moore Learned to Make Himself Irreplaceable in His Job as a Magician - #MyFavoriteMistake markgraban.com/fred-moore-lea…

6:42 pm · September 24, 2021

Mark Graban

@MarkGraban

Thanks to @stickynotehero (not pictured below) -- #Lean Ryan McCormack's Operational Excellence Mixtape: September 24, 2021 leanblog.org/2021/09/ryan-m…

3:51 pm · September 24, 2021

Mark Graban

@MarkGraban

From the #Lean Blog archives: That Wasn’t So Bad After All — From Ambivalence to Acceptance of a New iPhone leanblog.org/2020/01/that-w…

3:46 pm · September 24, 2021

Mark Graban

@MarkGraban

“Writing in 1891, Pope Leo XIII argued that working conditions, including hours, should be adapted to “the health and strength of the workman.” nytimes.com/interactive/20…

8:50 pm · September 23, 2021

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