As seen at the 2015 Lean Healthcare Transformation Summit
I guess this self-reported data from a surgical group is accurate? Another surgeon I talked to said "1% infection rate" (for him personally or in general??). pic.twitter.com/mBy80bRvN1
When a surgical group trumpets "98.75% patient satisfaction," I start wondering "is that 98.75% 'top box' in the Press-Ganey 'willingness to recommend' or 'overall rating' number or what?" pic.twitter.com/4Y8GnsP9Me
I asked the MRI center for a copy of my full radiology report... the two options are 1) come by and pick it up or 2) mail it. I'm surprised they didn't suggest fax. But it's still irritating that there's not a way to electronically communicate said info in a secure way.
Another reminder that every day is precious... I asked about the former orthopedic MD neck specialist who I thought had left the practice a year or two ago. "No, she passed away recently." Cancer, age 44. Very sad.