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Healthcare Kaizen at Franciscan St. Francis Health System

Healthcare Kaizen at Franciscan St. Francis Health System

By Mark Graban June 20, 2013 Franciscan, Kaizens - Examples of Staff-Driven Kaizen Improvements, Videos

A video produced by Franciscan St. Francis Health System in honor of the Shingo Research Award designation.

Tagged under: Franciscan St. Francis Health System video

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Mark Graban

@MarkGraban

Spine specialist office sent my radiology reports through their secure messaging platform... what I got was empty/blank PDF files. #facepalm "Can I fax it to you?" Um, no.

8:35 pm · January 28, 2020

Mark Graban

@MarkGraban

When your MD office sends a records release form (PDF) via email and it's NOT the type you can easily just click on fields type information into. Another tech fail. #facepalm

8:05 pm · January 28, 2020

Mark Graban

@MarkGraban

And if my health insurance rejects the procedure, they MAIL me a letter and send a FAX to the MD. The insurance company has an app (which I have) but they can't send a secure message through it. Many MD offices can do that through MyChart. # facepalm

8:03 pm · January 28, 2020

Mark Graban

@MarkGraban

When your potential surgeon lists these “awards” and the publications all have fine print about the “award” is basically meaningless and doesn’t meant they are the “top” or “best” pic.twitter.com/zGmIjfQgQv

7:42 pm · January 28, 2020

Mark Graban

@MarkGraban

From the #Lean Blog archives: So Who Else Forgot to Pack Socks? leanblog.org/2019/02/so-who…

4:44 pm · January 28, 2020

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